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Privacy Policy

Note: This privacy policy is a draft and must be reviewed for legal compliance and adapted to the services actually used before publication. Placeholders in [square brackets] are to be replaced.

1. Controller

The controller responsible for data processing on this website is:
[Company name], [Address], 1010 Vienna.
Email: office@viennagrandchauffeurs.at · Phone:+43 660 123 4567

2. General Information on Data Processing

As a matter of principle, we process our users' personal data only to the extent necessary to provide a functional website as well as our content and services. Processing is carried out on the basis of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).

3. Collection of Data for Enquiries and Bookings

When you contact us via the contact or booking form, by email or by telephone, we process the data you provide (e.g. name, contact details, journey details) in order to handle your enquiry and to carry out the chauffeur service. The legal basis is Art. 6(1)(b) GDPR (performance of a contract or pre-contractual measures).

4. Server Log Files

When this website is accessed, the hosting provider automatically stores information in server log files (including IP address, date and time of access, and the page accessed). This serves to ensure trouble-free operation and security. The legal basis is Art. 6(1)(f) GDPR.

5. Cookies

This website uses [technically necessary cookies / no cookies]. Insofar as cookies are used that are not technically necessary, this only occurs with your consent in accordance with Art. 6(1)(a) GDPR. You may withdraw your consent at any time.

6. Your Rights

As a data subject, you have the following rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)

In addition, you have the right to lodge a complaint with the Austrian Data Protection Authority (www.dsb.gv.at).

7. Storage Period

We store personal data only for as long as is necessary for the stated purposes or as required by statutory retention periods (e.g. tax and commercial law periods).

8. Contact for Data Protection Matters

If you have any questions regarding data protection, you can reach us atoffice@viennagrandchauffeurs.at.